Assign an outlet number
From the ground, map each gutter run, downspout, collector, scupper, or roof drain shown in plans. Record the roof area feeding it and the visible discharge location. Mark underground routes unknown unless supported by records or qualified investigation.
Record behavior during safe conditions
Note overflow, leaks at seams, water behind the gutter, missed collection, detached sections, splash, erosion, ice, or pooling. Compare the same outlet over time. Do not stand beneath loose material or ice and do not climb to verify blockage.
Define the proposed change
Ask whether the work cleans, repairs, replaces, re-pitches, adds outlets, changes attachments, alters fascia, or moves discharge. The proposal should state how the receiving site and neighboring property are protected. A new downspout direction is a site decision, not merely a roof accessory.
Keep a maintenance route
Store outlet identifiers, photographs, work dates, debris findings, attachment changes, test observations, and qualified access requirements. Assign a person to review recurring overflow and changing site conditions. Avoid a calendar instruction that assumes every occupant can safely reach the gutter.
Call about the roof
Have the address, safe ground or interior observations, event timing, access contact, and any roof or permit record nearby. The call may connect you with an independent provider. Confirm who answered, Madison coverage, service fit, credentials, insurance, availability, price, permit responsibility, and contract terms.
Call about the roof: 877-702-1610